Dedicated hardware is prepared by hand, not provisioned automatically. After the order is paid we allocate the machine, install the operating system you asked for and hand over access. Open a ticket if you have a deadline and we will tell you where the queue stands.

A VDS gives you dedicated AMD EPYC cores on shared hardware and starts far lower. A dedicated server is the whole physical machine with IPMI/iLO access. If you need the metal — licensing tied to hardware, full disk control, sustained maximum load — take the dedicated server; otherwise a VDS usually costs less for the same work.

No. These are unmanaged machines: you hold root or Administrator and you run your own stack. We look after the hardware, the network and the power.

Yes, both on request. Additional IPs are subject to justification under the network provider policy; extra disks are quoted per machine. Open a ticket with what you need.

We replace the failed component. Your data is your responsibility — take your own backups, and tell us in the ticket if a disk holds something that must be preserved during the swap.